Forest Family Practice; One Year in our New Location

As we reflect on our first year in the new location, our team at your local general practice would like to extend our heartfelt thanks for trusting us with your health and wellbeing.

The team has grown to 15 Doctors, 4 Nurses and 15 Admin staff and we continue to enjoy the new facilities and equipment to deliver the best clinical standards to you, as we hope you do as well.

The Practice has now has over 11,000 patients of which about 7,000 have visited more than 3 times in the past 2 years.

Given this significant growth and with the support of the local Primary Health Network we are now announcing to extend our operating times to include Sunday from 10am-4pm and on Monday and Tuesday nights till 9pm to ensure extended availability particularly for patients unable to attend during business hours.

We have introduced new appointment options, including expanding telehealth and televideo consultations, making it easier for you to access care when you need it, whether from home or the office. Recently we have introduced Virtual Reception with appointments now able to be booked 24/7 on the phone with our virtual reception or with the HotDoc app.

Our Reception team receive over 300 calls per day hence the need to offer another way to book appointments at anytime. Rest assured our much valued team will always be available to speak with you between 8am and 5.30pm daily during the week.

Throughout 2025, we’ve remained committed to delivering high-quality, compassionate care to everyone in our community. Our priority has been to ensure you feel supported, listened to, and cared for every time you visit or contact us.

Your feedback is invaluable and helps us improve our service. Please reach out with any suggestions or concerns. We look forward to continuing our partnership with you in maintaining your health in the coming year. Thank you for being part of our practice.